Reminding Psychology Clients

A large number of our clients do not show up for their appointments, so we send everyone a reminder, usually the night before. The system will automatically remind the clients via SMS if they have a mobile phone number, and fall back to any entered Email address if they don’t.

The text that is sent is generated using a template file.

The SMS facility is provided by a 3rd party provider that you arrange.

You can send a message to a client who did not turn up by using a menu item. The text of the message is in a template file.

You can send a message to a selected client or to all clients (after filtering).

For us older people who have trouble using their thumb to input SMS messages there is also a menu option that enables you to type in a message (max 160 characters) and send it.

You can send mail by using similar menu items to those for SMS.

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